Contestants compete in modules designed to test their knowledge as an IT service professional. The contest will challenge contestants to correct end-user computing issues, configure and secure networks, manage virtual machines, navigate and modify Windows registry, deploy operating systems, leverage troubleshooting software and tools, identify virus and malware origins, work with mobile devices, and proficiently use command line interfaces. Additionally, contestants are evaluated on their interpersonal skills (such as communication, teamwork, and honesty). In the national contest, contestants take the required exams for the CompTIA A+ Certification, and receive their official CompTIA A+ certification if they pass.